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ASC Proceedings of the 41st Annual Conference
University of Cincinnati - Cincinnati, Ohio
April 6 - 9, 2005         
 
Quantifying Faculty Workload: A Proposal
 
Lee A. Ellingson, AIA, Ph.D.
Indiana State University
Terre Haute, Indiana
 
Faculty workload has become an important issue to many stakeholders in higher education. This includes faculty, administrators, students, parents, and legislators. Workload policies can vary dramatically between programs, departments, and colleges, and are often little understood. This paper presents a case study of a workload assessment created by a faculty affairs committee. The workload assessment addresses important components of a faculty workload such as mode and level of courses, advising, committee work, curriculum development, publications, and extra-curricular activities.
 
Key Words:  Faculty Workload, Course Credit Hours, Student Credit Hours, Contact Hours
 
 
Interest in Faculty Workload
 
Higher education is being forced to adapt to rapid change driven by economics, politics, and technology. This rapid change is forcing a variety of stakeholders to examine the roles and responsibilities of college faculty. What are faculty expected to do, and how are they compensated for what they do? These questions create an interest in faculty workload that is both internally and externally driven. Although faculty workload has been continuously studied (Meyer, 1998), recent changes such as a new emphasis on independent studies, distance learning, interdisciplinary activities, and tighter budgets are prompting the need to re-examine workload issues.
 
Internal factors are driven by faculty and administrators. Some of the most pressing issues are clarity of duties, merit pay, promotion and tenure, post-tenure review, and a desire for equity. Some faculty members may have difficulty discerning which activities receive the highest reward. In many institutions, this is not explicit. This is especially relevant to merit pay. How should faculty members direct and document their efforts to receive compensation for exceptional performance, promotion, and tenure? Fairness is another important issue. A sense of inequity can erode the morale of faculty and deteriorate the quality of an institution. Should not faculty be rewarded in proportion to their contribution to the institution? Finally, administrators want to know how to do all of the above and allocate available resources to create and maintain a first-class institution.
 
A number of external factors are increasing the pressure on institutions of higher learning to account for expenditures, particularly faculty payroll (Baldwin, 1997). A debate at the national level has focused on instructional productivity and fiscal responsibility. Politicians, parents, and students have questioned whether the educational results are worth the rising costs. At the state level, faltering economies and high unemployment have forced many legislatures to cut back on educational funding. Because personnel costs dominate university budgets, state legislatures became increasingly interested in ways to increase the productivity of personnel (Meyer, 1998). Arizona, Colorado, Florida, Hawaii, Maryland, Mississippi, Ohio, South Carolina, and Wisconsin have initiated faculty workload studies, and Florida, Mississippi, and South Carolina have even mandated minimum faculty teaching workloads (New York, 1998).
 
 
What Some of the Studies Show
 
The majority of the studies indicate that faculty work long hours (40 to 50 typical). Teaching-related activities require the most time; however, the actual time spent in the classroom has declined. Time in the classroom varies with type of institution—faculty average a low of 6.6 hours per week at research institutions, 8.0 hours at doctoral institutions, and 10.5 hours at comprehensive institutions (Denzine, 2000). It is noteworthy that rarely is instructor productivity measured by the quality of student learning.
 
A study at Bradley University in Illinois found that faculty worked an average of 54.5 hours per week (Hinrichsen, et.al., 2002). 37.2 hours were devoted to teaching related activities (68.3% of total time); 10.3 hours were devoted to scholarship (18.9% of total time); and 7.0 hours were devoted to other activities (12.8% of total time). The average course credit hours taught was nine; however, contact hours may have exceeded that number because of lab courses. Office hours were in the 4 to 6 hour range.
 
The Comptroller of the State of New York conducted a study at 16 selected SUNY campuses which led to the elimination of 56 academic programs because of low enrollments, costly administration, or duplication (New York, 1998). Two of the campuses had established formal courseload policies. New York faculty had an average of 9.9 course credit hours, 10.8 contact hours, and an average class size of 27.3.
 
The University of Wisconsin History Department adopted a faculty workload policy which requires a full load to be 24 student contact hours with no more than 6 separate course preparations per year (Ehrlich, 2003). The City University of New York requires professors at four-year colleges to have 21 contact hours per year, and professors at community colleges to have 27 contact hours per year (Ehrlich).
 
A Select Committee on Higher Education examined faculty activities in the State of Pennsylvania in 1995 (Clausen, 1996). These activities included teaching loads, research, public service, and institutional service. In four-year institutions, teaching loads were typically nine to twelve hours per week. Faculty averaged 45 to 55 hours worked per week with the major emphasis on teaching.
 
A report by the American Association of University Professors (AAUP, 2000) titled “Interpretive Comments on the Statement of Faculty Workload”, recommended that undergraduate instructional load be twelve hours per week with no more than six separate course preparations per year. This number should be reduced to nine hours for partial or total graduate instruction. However, the report went on to state the preferred teaching loads for undergraduate instruction is nine hours per week and six hours for graduate instruction.
 
 
The Value of an Integrative Model
 
Faculty work is traditionally divided into three categories:  teaching, scholarship, and service. How much time a faculty member devotes to each is usually negotiated with the department chairperson. Distribution of work between these categories may vary according to academic discipline, home institution, tradition, type of institution, and personal preference. For example, community colleges typically require more time teaching than research-intensive institutions. Faculty at four-year institutions are typically expected to participate in all three categories.
 
Many faculty activities are not easily categorized. In other words, an activity may contribute to two or more of the traditional categories. A study of humanities, social science, and science faculty indicated that they integrated teaching and research 18 percent, research and service 8.2 percent, service and teaching 8.6 percent, and all of their roles 14 percent of the time, respectively (Krahenbuhl, 1998). In fact, these activities may be the most productive. A fair and equitable workload policy should account for all activities that are relevant to the traditional categories. Unfortunately, many formal workload policies address only teaching activities. For instance, a workload policy may require an instructor to teach twelve course credit hours per semester (with possible release time) without any guidance in terms of scholarship and service except for what is “traditional” for that institution. The most equitable workload policies should recognize and reward all expected activities and adjust to different workload profiles. A workload profile may be 40% teaching, 40% scholarship, and 20% service; or 60% teaching, 20% scholarship, and 20% service. Moreover, workload policies should encourage “multivalent” activities by faculty. (In this context, multivalent means applying to more than one category or outcome.) If faculty are not rewarded for engaging in multivalent activities, they may be discouraged from doing so. According to Carol Colbeck (2002), “ It is likely that the more institutional evaluations and rewards separate faculty activities and products into mutually exclusive categories, the less faculty will enrich their teaching with their research, inform their research with lessons learned from their professional service, or engage in public scholarship that integrates teaching, research, and service.”
 
Arizona State University has created a model that displays multiple effects of integrating faculty work (http://is.asu.edu/workload). The model suggests that all faculty activities be knowledge related. Teaching can be thought of as knowledge transmission; scholarship can be thought of as knowledge creation; and service can be thought of as knowledge application. A Venn diagram makes these relationships very clear (see Figure 1). The “sweet spot” is overlap of all these activities and can be defined as fully integrated work. This would indicate a high state of productivity. According to Krahenbuhl (1998), “A climate that encourages integration of teaching, research, and service is fundamental to the soundness of universities, and it provides for the best use of faculty resources, and the effectiveness of the profession, and full benefits to students and other beneficiaries of college and university work.”
 
Figure 1:  An Integrated Work Profile  (http://is.asu.edu/workload)
 
The Value of a Quantitative Model
 
As previously mentioned, many workload policies quantify activities related to teaching, but are vague about scholarship and service. Even teaching loads may be little understood. Henry Rosovsky, for a decade the Dean of the Faculty of Arts and Sciences at Harvard University, indicated in his book, The University: An Owner’s Manual (1990), that he had no real notion of how instructional workload standards were set in the various departments that reported to him. In order to achieve equity, teaching, scholarship, and service activities must be quantified. Otherwise, how can faculty or administrators know when faculty are working productively? It is essential to maintaining morale which depends on rewards being distributed fairly according to a plan that everyone understands.
 
Teaching loads are typically quantified by assigning numbers to one of the following criteria:
 
bulletNumber of courses,
bulletNumber of students,
bulletCourse credit hours,
bulletStudent credit hours,
bulletContact hours,
bulletWeighted course credit hours.
 
The number of courses a faculty member teaches per semester is probably the simplest criteria. This typically varies according to the type of institution and perhaps even a professor’s status. This metric does not address issues such as number of students, laboratory vs. lecture, distance delivery vs. on-campus, etc.
 
A few institutions measure faculty workload based on “student Load” which refers to the total number of students assigned to a professor (Euben, 2003).
 
The number of course credit hours is very similar. It is simply the sum of each course multiplied by the credit hours assigned to that course. The expected teaching load may be twelve credit hours per semester; however, this may be somewhat misleading. It is not uncommon for faculty to receive release time for various activities. The criteria for release time may be vague and unwritten. Another variable that is getting to be very important to more faculty is distance delivery. The amount of time spent preparing and delivering an online course may be much more than a traditional face-to-face lecture. Contact hours alone do not address this issue at all.
 
Student credit hours are the sum of the course credit hours multiplied by the number of students enrolled in each class. This criteria may also be misleading in terms of work. Compare one professor who teaches two lecture courses with 250 students in each course (aided by two teaching assistants) to another professor who teaches two laboratory courses, one lecture course, and an online course with fewer than twenty students in each course. Who does the most work? In addition, assume the first professor teaches two courses he has taught for twenty years, and the second professor has to prepare six different courses a year. This is not the best metric.
 
Contact hours are the number of hours a professor is actually in the classroom interacting with students. One argument against using contact hours is that an instructor teaching a hands-on laboratory course may have less preparation to do per course credit hour than an instructor that teaches a dedicated lecture course. In this case, weighted course credit hours may be a better criteria. The challenge is that there is much variation due to the different types of courses, instructor delivery styles, and so forth.
 
Weighted course credit hours are the course credit hours multiplied by a weighting factor. This is one method of giving credit for teaching laboratory courses. For instance, a three-hour laboratory course may be multiplied by 1.5 to equal 4.5 weighted course credit hours. This is typically more equitable than simply using course credit hours, especially in a program that has many hands-on type of courses.
 
A much better workload policy would quantify as many activities as is reasonable including teaching, scholarship, service, and professional development. It would also address issues such as type of course, number of students, distance delivery, and graduate vs. undergraduate.
 
 
A Proposal
 
In 2003, at the writer’s institution, the faculty council charged the faculty affairs committee with developing a workload policy. The University Handbook clearly indicates that an expected teaching load is twelve course credit hours per semester. Release time may be negotiated with the administration. Ph.D. courses count two for one. In other words, teaching a three-hour Ph.D. course counts for six hours of undergraduate instruction. The handbook does not quantify non-teaching activities.
 
A workload policy typically correlates workload with compensation. The faculty affairs committee decided it did not have the authority to unilaterally issue a policy that affected faculty compensation, either in pay or release time. These issues must be negotiated with the administration—particularly at the university level; so the faculty affairs committee decided to call the document a faculty workload assessment. The committee tried to account for as many variables as practical and to quantify as many activities as practical. Some typical variables are:
 
bulletGraduate vs. undergraduate,
bulletLecture vs. laboratory,
bulletOn-campus vs. distance delivery,
bulletAdvising,
bulletCommittee work,
bulletCurriculum development,
bulletPublications,
bulletExtracurricular activities.
 
The document is a compromise and will undoubtedly be refined with experience; however, it is a significant start. The document is reproduced in full in Appendix A.
 
 
Conclusion
 
Surely, all stakeholders in higher education want their institutions to be first rate. Faculty workload is one of many issues that contribute to quality education. Faculty workload can affect faculty morale and promote an institution’s ability to recruit and keep quality personnel. If a faculty member perceives workload policies to be unfair, then that faculty member may not perform to the highest potential; if morale is severely affected, the faculty member may even decide to relocate to another institution. A fair and equitable reward system is essential to maintaining high morale and recruiting the best faculty.
 
A faculty member’s ability to integrate teaching, research, and service will contribute to productivity and perhaps personal satisfaction and morale. Both faculty and the institution benefit from integrated work. Official workload policies should encourage and reward faculty for participating in non-teaching activities.
 
Faculty performance can be evaluated by quality and by quantity. Quantifying faculty workload is a good preliminary effort to achieve fair and equitable evaluations. Many institutions only quantify teaching activities while leaving scholarship and service vague and nebulous. This paper presents a first step towards creating a comprehensive, quantitative workload policy. A good workload policy should also coordinate with and reinforce strategic goals and promotion and tenure standards. The author does not imply that one size fits all. Each institution must develop or adapt a workload policy appropriate for its unique needs and requirements; however, institutions of higher learning could benefit from sharing information about their efforts, problems, and policies regarding this important issue. The attached proposal is a first step in this direction. It is not intended to be a final, model document, but rather an invitation to an open dialogue.
 
 
References
 
American Association of University Professors (AAUP) (2000). Interpretive comments on the statement of faculty workload (Committee C on Colleges and University Teaching, Research, and publications). ACADEME, 82(5), 69-72.
 
Baldwin, B. (1997). Linking instruction productivity measures and fiscal policy:  Accountability in higher education. ERIC Digest. Retrieved December 15, 2004, from http://www.eric.ed.gov
 
Clausen, C. (1996). Faculty workloads and legislative curiosity. ACADEME, 82(5), 40-44.
 
Colbeck, C.L. (2002). Integration:  Evaluating faculty work as a whole. New Directions for Institutional Research, no. 114, 43-52.
 
Denzine, G.M. (2000). Faculty workload studies: Perspectives, needs, and future directions. [Book review]. ERIC Digest. Retrieved December 15, 2004, from http://www.eric.ed.gov
 
Ehrlich, T. (2003). The credit hour and faculty instructional workload. New Directions for Higher Education, no. 122, 45-55.
 
Euben, D. (2003). Lives in the balance: Compensation, workloads and program implications. American Association of university professors, Washington, DC. Paper presented at the Legal Issues in Higher Education Annual Conference (13th, Burlington, VT, October 5-7, 2003).
 
Hinrichsen, B.B., Jackson, J.E., Johnson, C.E., Templeton, R.A., Flannigan, P.N., Lawrence, B.J., Modianos, D.T., & Skaggs, J.L. (2002). A study of faculty workload as a means of improving the student learning environment. ERIC Digest. Retrieved December 16, 2004, from http://www.eric.ed.gov
 
Krahenbuhl, G.S. (1998). Faculty work:  Integrating responsibilities and institutional needs. Change, 30(6), 18-25.
 
Meyer, K.A. (1998). Faculty workload studies. ERIC Digest. Retrieved December 15, 2004, from http://www.eric.ed.gov
 
New York State Office of the Comptroller (1998). State University of the New York Teaching Workload, Report 96-S-55. Retrieved December 16, 2004, from http://www.eric.ed.gov
 
Rosovsky, H. (1990). The University: An owner’s Manual. New York: Norton.
 
 
Appendix A
 
Workload Assessment
 
Preamble
It is the goal of this document to achieve equity and fairness in faculty workload within the College of Technology. The University Handbook provides no quantitative measures for many activities that faculty are expected to perform, especially in regard to scholarship and service. In order to achieve equity across the College, this document quantifies many activities in terms of workload units.
Intended Use
It is the responsibility of the department chairpersons and the faculty to negotiate workloads that will fulfill the mission and meet the needs of faculty, departments, and the College. Workload units may be used as a tool to facilitate these negotiations.
Limitations
No relationship between workload units and compensation is stated or implied by this document.
This document is intended to complement the COT Promotion and Tenure Standards and shall not invalidate or subvert any of those standards.
Abbreviations
COT
=
College of Technology
WU
=
Workload Units
CCH
=
Course Credit Hours
Undergraduate Lecture Courses On-Campus
CCH
Workload Units
1
1.0
1.2
1.4
1.6
1.8
2.0
2.0
2.0
2
2.0
2.3
2.6
2.9
3.2
3.5
3.8
4.0
3
3.0
3.5
4.0
4.5
5.0
5.5
6.0
6.0
Size
less than 60
60-79
80-99
100-119
120-139
140-159
160-179
180 or more
For faculty supervision of an undergraduate class officially designated by the College of Technology as taught by a graduate assistant, the workload unit value is 0.1 for each course semester hour.
Undergraduate Laboratory Courses On-Campus
The following table is based on courses that are taught in a dedicated laboratory facility and that have additional contact hours for every course credit hour.
 
Enrollment
Workload Units
 
 
Fewer than 10
WU = CCH + 0.5
 
 
10-29
WU = CCH + 1.0
 
 
30-39
WU = CCH + 1.5
 
Undergraduate Lecture Courses Distance-Delivery
CCH
Workload Units
1
1.0
1.2
1.4
1.6
1.8
2.0
2.0
2.0
2
2.0
2.3
2.6
2.9
3.2
3.5
3.8
4.0
3
3.0
3.5
4.0
4.5
5.0
5.5
6.0
6.0
Size
Less than 20
20-29
30-39
40-49
50-59
60-69
70-79
80 or more
Undergraduate Laboratory Courses Distance-Delivery
CCH
Workload Units
1
2.0
2.2
2.4
2.6
2.8
2
3.0
3.3
3.6
3.9
4.2
3
4.0
4.5
5.0
5.5
6.0
Size
Less than 20
20-29
30-39
40-49
50 or more
Masters Courses On-Campus
CCH
Workload Units
1
1.5
1.7
1.9
2.1
2.3
2
2.5
2.8
3.1
3.4
3.7
3
3.5
4.0
4.5
5.0
5.5
Size
Less than 20
20-39
40-59
60-79
80 or more
Masters Courses Distance-Delivery
CCH
Workload Units
1
2.0
2.2
2.4
2.6
2.8
2
3.0
3.3
3.6
3.9
4.2
3
4.0
4.5
5.0
5.5
6.0
Size
Less than 20
20-39
40-59
60-79
80 or more
Ph.D. Courses
Ph.D. courses
WU = CCH x 2.0
Thesis or Graduate Project Committees
For serving on a student committee, workload units are assigned when the student enrolls on a basis of 0.3 WU per semester for each student.
For chairing a graduate student committee, workload units are assigned when the student enrolls on a basis of 0.5 WU per semester for each student.
Dissertation Committees
For serving on a dissertation committee, workload units are assigned when the student enrolls on a basis of 0.5 WU per semester for each student.
For chairing a dissertation committee, workload units are assigned when the student enrolls on a basis of 1.0 WU per semester for each student.
Advising On-Campus
Faculty members are expected to assume a minimum amount of academic advisement responsibility for students majoring in their discipline. The following credits apply to undergraduate and graduate advising:
Number of Advisees
Academic year
Summer Session
 
21-40
1.0
0.5
 
41-60
1.5
0.75
 
61-80
2.0
1.0
 
81-100
2.5
1.25
 
101-120
3.0
1.5
 
Department Chairpersons may excuse new faculty from advising responsibilities.
Distance Advising
The following credits apply to undergraduate and graduate advising:
Number of Advisees
Academic year
Summer Session
 
21-40
1.2
0.7
 
41-60
1.7
0.95
 
61-80
2.2
1.2
 
81-100
2.7
1.45
 
101-120
3.2
1.7
 
 
Curriculum Development
The following WUs are in addition to WUs for teaching:
Teach an existing course for the first time
0.5
Develop a new on-campus course
1.0
Develop a new distance-delivery course
2.0
Coordinate curriculum revision for a program
2.0
Laboratory Management
Laboratory duties are in addition to instruction. The COT recognizes that some semesters may be more time intensive than others due to repairing existing equipment, installing new equipment, etc. Therefore, department chairs are encouraged to assign faculty to manage laboratories for the long term in order that the average time required will be fair and equitable.
Manage a dedicated laboratory
0.5
Create or renovate a laboratory
1.0
Department or Program Service
Serve as a program coordinator
0.5
Coordinate outcomes assessment
1.0
Coordinate a reaccredidation visit
1.0
Coordinate a conference
1.0
University Faculty Senate
Chairperson
6.0
Secretary
5.0
Executive Committee Member
4.0
Vice Chairperson
1.0
Parliamentarian
1.0
Member
0.5
University Faculty Senate Standing Committees
Workload units for Curriculum and Academic Affairs, Faculty Economic Benefits, and the Graduate Council are as follows:
Chairperson and secretary
3.0
Committee member
1.0
Workload units for Academic Affairs, Faculty Affairs, Faculty Dismissal Hearing, Research Committee, Student Affairs, and Arts Endowment are as follows:
Chairperson and secretary
0.4
Committee member
0.2
University Committees
University committees are as follows:  Affirmative Action, All-University Court, Commencement, Convocations, Environmental Safety, Parking and Traffic, Personal Safety, Registration, Student Financial Aid, Student Life, Student Publications Board, Teacher Education, University Archives, University Athletics, University Leaves, Dreiser Research and Creativity Awards, Caleb Mills Teaching Awards, Distinguished Service Awards, Promotion and Tenure Oversight, and special (ad hoc) committees.
Chairperson and Secretary
0.4
Committee Member
0.2
COT Faculty Council
Chairperson
1.0
Secretary
1.0
Member
0.2
COT Committees
College of Technology Committees are as follows:  Academic Affairs, Faculty Affairs, Graduate Affairs, External Affairs, Student Affairs, Promotion and Tenure, and special (ad hoc) committees.
Chairperson and Secretary
0.4
Committee Member
0.2
Search Committees
Chairperson
1.0
Member
0.1
Department and Program Committees
Chairperson and Secretary
0.2
Committee Member
0.1
Professional Service
Serve as chairperson, president, secretary, or treasurer of a professional organization related the faculty member’s expertise at the local, regional,national, or international levels.
0.4
Serve as a committee member or editorial board member of a professional organization related to the faculty member’s expertise.
0.2
Research/Scholarship/Creativity
In order to qualify for workload credit, a creative project must receive some form of peer recognition. Any ambiguities shall be negotiated with the department chairperson.
Publish one paper in a peer-reviewed journal or proceedings
3.0
Develop an external research grant proposal
3.0
Publish one paper in a non-peer-reviewed journal or proceedings
1.0
Make a peer-reviewed presentation at a conference
1.0
Develop an internal research grant proposal
1.0
Make a non-peer-reviewed presentation at a conference
0.5
Receive recognition for a creative project
0.5-3.0
Extracurricular Activities
Coach one student competition team
1.0
Serve as advisor or board member for one student organization
0.5
Consulting
Workload credit shall be negotiated with the Dean and the department chairperson.