|
Integrating Innovative Project Delivery Methods into the Construction Curriculum
|
|
The use of
innovative project delivery methods is rapidly sweeping the construction
industry. Owners want
projects delivered faster, at a lower cost, with higher quality, and
with greater innovation. Innovative
project delivery methods have been developed and implemented to satisfy
owners’ demands. In order
to reflect this trend in the industry, construction programs shall
integrate innovative project delivery methods into their curriculum.
To accomplish this, first, programs need to understand which
innovative project delivery methods have been developed and utilized in
the industry. The programs
then select one or several particular innovative methods and incorporate
them into the curriculum. This
paper presents literature survey results on innovative project delivery
methods which have been implemented in the construction industry.
The survey is the initial step towards understanding these
methods and provides valuable information regarding pros and cons of
these methods. Another
objective of this paper is to illustrate how to integrate the warranty
contracting method into the classroom by defining the curriculum. Key Words: Construction, Curriculum, Delivery Method, Innovation, Integration |
Introduction
Project delivery
method is a general term describing the comprehensive design and construction
processes, including all the procedures, actions, sequences of events,
contractual relations, obligations, interrelations, and various forms of
agreement-all aimed at successful completion of the design and construction of
facilities (Dorsey 1997). Traditionally
the method of project delivery has been design-bid-build (DBB). In DBB the owner commissions an architect and/or engineer to
prepare drawings and specifications under a design contract, and subsequently
selects a general contractor by competitive bidding to build the facility under
a construction contract (Barrie and Paulson 1992). The general contractor hires trade contractors using
subcontract agreements to perform most of the work.
In recent years
innovative project delivery methods are being developed to adapt to owners’
needs concerning quality, schedule, responsibility, and financing method.
Some of these methods have been implemented in the private sector and
others have been utilized in both private and public projects.
More and more owners have enjoyed the benefits provided by these methods. In order to reflect this trend in the industry, construction
programs shall integrate innovative project delivery methods into their
curriculum. To accomplish this,
first, programs need to understand which innovative project delivery methods
have been developed and utilized in the industry.
Then, programs can select one or several particular innovative methods
and incorporate them into the curriculum.
Study Objectives
There are two
objectives for this study. One is
to conduct literature survey on innovative project delivery methods which have
been developed and implemented in the construction industry.
This survey is the initial step toward understanding these methods and
provides valuable information regarding pros and cons of these methods.
Another is to illustrate how to integrate one of the innovative methods,
warranty contracting, into the classroom by defining the curriculum.
Literature Survey
Conference
papers, journal articles, government documents, research reports, and texts were
the primary source of information found in the literature survey.
Results of the survey identified 14 innovative project delivery methods
that have been developed and implemented in the construction industry.
In summary these methods include the followings:
Brief
description and applications of each method are presented in Table 1. Major advantages and disadvantages of each method are shown
in Table 2. These methods can be
utilized individually or in combination format.
For example, design-build has been used successfully in combination with
performance contracting (design-build-performance) and warranty contracting
(design-build-warranty). Some of
the methods are quite identical such as best-value contracting and
multi-parameter contracting. The
reason is that people in the construction industry have not reached the
consensus in term of how to name these methods.
Methods such as construction management and design-build have been taught
in some of the construction programs. Others
have not been introduced in the classroom, but have been utilized in the
industry. It is not intended to
discuss each method in detail in this paper except for the warranty contracting.
Interested readers can find more information about these methods from the
references.
Warranty Contracting
Warranty is an
assurance by a providing party that the work, material, and equipment under
warranty will perform as promised or as required by contract (Haltenhoff 1998).
Warranty contracting is a delivery method that requires a contractor to
guarantee the integrity of an end product or component of the project and to be
responsible for the cost of replacement or repair of deficiencies for a
specified duration after construction completion (Scott 1999).
Typically, many materials and products used in construction will carry a
short-term manufacturer’s warranty. A
construction warranty is different from a normal manufacturer’s warranty in
that it is typically for three to five years or more and applies to the work as
well as the materials used. The use
of long-term warranties is a common practice in European highway construction;
see Table 3 (Hancher 1994). The
European countries such as Austria, Denmark, France, Germany, Norway, and Sweden
believe warranties motivate the contractor to do a better job than would be done
without such assurance. Warranties
have a perceived higher initial cost, but may result in lower life-cycle costs
than those of traditionally contracted projects.
In practice, some believe the cost of a warranted contract is comparable
to that of a non-warranted contract.
Since
the 1980s, maintenance and rehabilitation (M&R) have been the major
activities for all highway agencies in the United States.
M&R have several consequences on agency resources and traffic
distributions because of extensive and extended lane closure.
The traffic volumes on the primary highway system, especially in urban
areas, have seen tremendous increases leading, in many instances, to
earlier-than-expected failures of highway pavements. The aging of the interstate
highway system and other primary systems, built during the 1950s and 1960s, have
resulted in the expenditure of a large portion of highway funds on pavement
M&R. The Federal Highway
Administration (FHWA) is struggling to find the best solution for this
challenge. One of the FHWA major
effects in the early 1990’s was to initiate Special Experimental Project No.
14 (SEP 14). The objective of SEP
14 was to identify, evaluate, and document innovative contracting practices that
have the potential to reduce the life cycle cost of projects, while at the same
time, maintain product quality. The
SEP-14 program has provided the State Department of Transportations (State DOTs)
with a vehicle for evaluating various types of non-traditional contracting on
Federal-aid highway contracts. Three
of the four experimental techniques originally identified have been declared
operational, which are cost-plus-time bidding, lane rental, and warranty
contracting. Since then some State
DOTs have successfully developed and implemented warranty contracting to
different types of highway projects, see Table 4.
Table 1 Innovative Project Delivery Methods |
|||||
Name
of the Method |
Brief
Description |
Applied
Projects |
|||
R |
B |
H |
I |
||
Best-Value
Contracting |
Besides the
cost, owner will evaluate other factors such as technical and managerial
merit, financial health, and past performance. |
√ |
√ |
√ |
√ |
Build-Operate-Transfer |
Private firms
invest money to design and construct the facility, and manage and operate
the facility after construction is finished.
The facility will be turned to the government after the payback
time. |
|
|
√ |
√ |
Construction
Management |
Using a
construction manager to facilitate the design and construction of a
project. |
√ |
√ |
√ |
√ |
Cost plus Time
Contracting |
Awarding
contract will base on both price and schedule. |
|
|
√ |
|
Design-Build |
A single entity
to perform both design and construction (also called turnkey project). |
√ |
√ |
√ |
√ |
Incentive/Dis-incentive
Contracting |
Contractor
receives bonus if finishing project ahead of schedule or pays penalty if
behind of schedule. |
√ |
√ |
√ |
√ |
Indefinite
Delivery/Indefinite Quantity Contracting |
Contract is
awarded for an undetermined quantity of work over a specified period of
time for smaller and maintenance projects. |
√ |
√ |
√ |
√ |
Job Order
Contracting |
Owner wants
single point responsibility for maintenance and repair projects. |
√ |
√ |
√ |
√ |
Lane Rental |
Contractor pays
the cost of lane closure during the highway construction. |
|
|
√ |
|
Multi-Parameter
Contracting |
Also called
A+B+C approach. A represents
cost, B represents time, and C could be quality, safety, or warranty. |
|
|
√ |
|
Partnering |
Establishing a
relationship among the parties involved in the project to achieve mutually
beneficial goals. |
|
|
√ |
|
Performance
Contracting |
Based on
performance-related specifications which specify key materials and
construction quality characteristics that have been demonstrated to
correlate with long-term performance of the finished work. |
|
|
√ |
|
Program
Management |
Professional
management service provides to an owner who has more than one construction
project. |
|
√ |
√ |
√ |
Warranty
Contracting |
Contractor
guarantees the quality of the project and responsibility for the
replacement/repair of deficiencies for a specified duration after
construction completion. |
|
|
√ |
|
Note. R:
Residential; B: Building; H:
Heavy/Highway; I: Industrial |
Table 2 Major
Advantages and Disadvantages of Innovative Project Delivery Methods |
||
Name
of the Method |
Major
Advantages |
Major
Disadvantages |
Best-Value
Contracting |
Contractor
early involvement; Encouraging innovation; Focusing overall project
performance. |
Requiring more
time to prepare bid package and evaluate bid proposal; Increasing the
danger of bid protest. |
Build-Operate-Transfer |
Utilizing the
private fund for infrastructure projects. |
Paying fees to
use the facility during the payback time. |
Construction
Management |
Full-time
coordination between design and construction; Minimizing
design-construction time and still allowing price competition. |
No guarantee on
the overall price and quality of the work; Risk of cost overrun. |
Cost plus Time
Contracting |
Providing
flexibility to the government agencies. |
Difficult to
determine the trade off between cost and schedule. |
Design-Build |
Single point of
responsibility; Design and construction integration. |
May not be used
in the public projects because of government procurement laws and
regulations. |
Incentive/Dis-incentive
Contracting |
Reducing
construction time. |
Sacrificing
quality for speed; adversarial relationships; Difficult to accurately
estimate the duration of project. |
Indefinite
Delivery/Indefinite Quantity Contracting |
Improving
responsiveness and relationship; Reducing required owner's resources
during construction. |
Cost may
increase. |
Job Order
Contracting |
Quick response;
Less owner's resources; Better relationship. |
Cost overrun. |
Lane Rental |
Reducing
construction time; Encouraging innovation. |
Increasing
design and construction coordination; Need precisely estimation on
schedule. |
Multi-Parameter
Contracting |
Encouraging
contractor innovations to improve quality, safety, or reduce life-cycle
cost. |
Requiring more
time to prepare bid package and evaluate bid proposal; Increasing the
danger of bid protest. |
Partnering |
Better
communication; Shared risks; Avoiding disputes and litigations. |
Owner
involvement. |
Performance
Contracting |
Flexibility in
the design and construction processes; Encouraging innovation. |
More time and
resources required to develop the specifications. |
Program
Management |
Standardizing
technical and management expertise on all projects; Reducing owner
involvement. |
No guarantee on
the overall price and quality of the work; Risk of cost overrun. |
Warranty
Contracting |
Improving
quality; Reducing life cycle maintenance cost; Encouraging innovative. |
Increasing
construction cost; More time and resources required to develop the bid
documents; Increasing the danger of bid protest. |
Although warranty
contracting has been utilized both in the United States and overseas, this
method has not been integrated into the construction curriculum in the United
States based on the literature survey conducted during the process of this
study. With the need to prepare
students for a broader role in the future of construction industry, the time has
arrived to ask the question, “Are future industry leaders being prepared in
current construction programs to address the innovative project delivery method
issue?” In response to the need
for greater construction knowledge, warranty contracting course curriculum has
been developed.
Table 3 Warranty
Contracting Practice in European Highway Construction |
|
Country |
Warranty
Contracting Practice |
Austria |
A warranty bond
with 3 to 5 years period is required on all highway projects. Contractor is responsible for all defects of the pavement
except defects caused by influence beyond contractor’s control. |
Denmark |
A 5-year
warranty is required in highway projects covering smoothness, durability,
and skid resistance. 5% of
contracting price is withheld during the warranty period. |
France |
A 10-year
warranty to repair major defects is required.
Any defects in the first year are the liability of the contractor.
Defects in the next 9 years are the responsibility of both
contractor and government agency, and costs of correction may be shared
between the contractor and agency. |
Germany |
A 4-year
warranty is required for highway projects.
3% to 5% of contracting price is withheld during the warranty
period. Once the defect is
fixed, the work must be re-warranted for a minimum of two years. |
Norway |
A 3-year
warranty is required on all projects with 15% surety bond of the bid price
during construction. |
Sweden |
If failure
occurs during the warranty period, the contractor is liable. If it fails a second time, the contractor must replace the
road and re-warranty the project. |
Table 4 Warranty
Contracting in the United States (Adapted from AASHTO 1999) |
||
Product |
Range
of Warranties |
State
DOTs |
Asphalt
Concrete/Rubberized Asphalt |
3-20 Years |
AL, CA, CO, FL,
IL, IN, ME, MI, MO, MS, OH, NM, UT, WI |
Asphaltic Crack
Treatment |
2 Years |
MI |
Portland Cement
Concrete Pavement |
5-10 Years |
IL, KY, ME, MI,
MS, UT, WI |
Bridge
Components |
5-10 Years |
WA, ME, NM |
Bridge Painting |
2-10 Years |
IN, MA, MD, ME,
MI, NH |
Chip Sealing |
1-2 Years |
CA, MI |
ITS
Components/Buildings |
2-3 Years |
VA, NC |
Landscaping,
Irrigation |
1 Years |
WY, FL |
Micro surfacing |
2 Years |
CO, MI, NV, OH |
Pavement
Marking |
2-6 Years |
FL, MT, OR, PA,
UT, WV |
Sign Sheeting |
7-12 Years |
WV |
Roofing |
10 Years |
HI |
Warranty Contracting Course
Curriculum
The focus of the
curriculum is the study of warranty contracting issues through a combination of
in-class lectures, case-study analyses, the development of warranty contracting
specifications, and student presentations.
The curriculum consists of five modules as shown in Table 5.
The module structure provides freedom to the instructor.
Based on the available time and need of each program, the instructor may
decide to cover some of the modules or all of the modules in the classroom. This curriculum can also be integrated with existing
construction management courses such as construction contracting course or
project management course depending on the circumstance of each program.
After taking the class, students are expected to understand the
fundamentals of warranty contracting including state-of-the-practice, warranty
contracting specifications, potential disputes in warranty contracting and its
resolution techniques.
Module 1
In
Module 1 the instructor shall provide students with fundamental knowledge about
innovative project delivery methods including history, applications, advantages
and disadvantages so that students will have an overview on the subject.
Some of the required course materials are presented in this paper, others
can be found in the references. During this process the instructor needs to
demonstrate the importance of warranty contracting, and then leads students to
continue to Module 2.
|
||
Number |
Title |
Description |
Module 1 |
Introduction |
Providing
fundamental knowledge about innovative project delivery methods including
history, applications, advantages and disadvantages. |
Module 2 |
Warranty
Contracting Practices |
Describing
state-of-the-practice in warranty contracting in the United States and
overseas including case studies. |
Module 3 |
Warranty
Contracting Specifications |
Discussing the
critical components in the warranty contracting specifications. |
Module 4 |
Disputes in
Warranty Contracting |
Analyzing the
potential disputes in warranty contracting and its resolution techniques
including case studies. |
Module 5 |
Semester
Project |
Integrating the
knowledge learned in the classroom and developing a warranty contracting
specification for a particular construction project including the class
presentation. |
Module 2
Both the United
States and overseas practices shall be included in module 2. More than 20 State DOTs have utilized warranty contracting in
the highway projects, see Table 4. Some
of the European countries have long history of implementing warranty
contracting. The instructor may use
the case study approach to demonstrate the benefits of warranty contracting.
Some of the benefits include reduction of owner human resources and
project life-cycle cost, shifting risk from owner to contractor, improvement in
quality of project, decrease of extensive acceptance testing and evaluation, and
encouragement of contractor innovation. Besides
benefits, concerns within the government agencies and industry regarding
warranty contracting shall also be addressed.
For example, warranty is only as good as the contractor and the surety
company involved. Will the
contractor stay in business for the length of the warranty period?
Will the surety company provide the long-term bonding guarantees for
large projects which involve high risks? Small
or minority contractors may be eliminated from the bidding process because of
the difficulty in acquiring warranty bond.
The premature use of warranties without adequate technology or processes
to handle the contracts may lead to an increase in disputes and costly
litigation. With benefits and
concerns in mind, the instructor shall move to the next topic, warranty
contracting specifications.
Module 3
The warranty
specification is the most important document in warranty contracting. A well organized and thoughtful specification can help the
owner not only to realize the benefits and avoid the potential pitfalls, but
also to effectively evaluate the bid proposals.
Comparing with the DBB specification, warranty specification does raise
new issues as indicating in Table 6. These
issues, including both technical and commercial aspects, need to be addressed
carefully in the contracting documents. During the class the instructor may utilize the previous
warranty project specifications to demonstrate how these issues were addressed
in the past.
Although, all parties
involving in the construction business try hard to avoid disputes, disagreements
do occur during construction including warranty contracting.
It is important to discuss the potential disputes in warranty contracting
and the resolution techniques which are the subjects of Module 4.
Module 4
Annual
evaluation is the most important cause of disputes and conflicts in warranty
contracting. Unlike other
contracting methods, warranty specification contains thresholds used to evaluate
visible distresses of highway infrastructures.
If a threshold is reached, the contractor is responsible for conducting
remedial actions. Occasionally, the
owner and contractor will have different opinions regarding whether a threshold
is reached. If the people involved
in the project can not solve the dispute in a timely manner and using
established procedures, it may ultimately escalate into litigation between the
parties. It is recommended that it
is better to keep the resolution of disputes close to the project level, rather
than turning them over completely to third parties for resolution. The use of the court system to resolve disputes should be the
last alternative because the resolution of disputes through the judicial system
is often very costly and time-consuming. It
is often said that the lawyers are the only parties who win in litigation cases.
Table 6 Unique
Issues of Warranty Specification |
|
Name
of Issue |
Description |
Bonding
Requirement |
Bond is
required to insure the proper and prompt completion of required warranty
work following the completion of the project. |
Bid Evaluation |
Bid evaluation
procedure and criteria shall be defined to avoid the danger of bid
protest. |
Length of
Warranty |
Time ranges
from 1 to 20 years. The
longer the time, the higher the cost. |
Final
Construction Acceptance |
The date when
the project construction is substantially completed and the project is
fully operated without restrictions constitutes the start of the warranty
period. |
Performance
Indicators |
Indicators such
as appearance, roughness, rutting, friction, noise, delineation and
longevity are used to evaluate the performance of the warranted projects. |
Threshold Level |
Threshold is
defined as the value for each performance indicator at which remedial
action is required from the contractor. |
Remedial Action |
For each type
of distress to be corrected, there is a predetermined technique called
remedial action, which must be mentioned in the specification. |
Annual
Evaluation |
Owner conducts
annual field survey to determine if any of the threshold levels are met or
exceeded. |
Final Warranty
Acceptance |
At the end of
the warranty period, the contractor will be relieved from the
responsibility to perform further work provided all required warranty work
has been completed. |
In recent years
alternative dispute resolution (ADR) techniques have been developed to
accelerate the resolution process and to keep the legal expenses under control.
These techniques include arbitration, disputes review board (DRB),
mediation, mini-trial, and partnering (Hinze 2001).
According to many of the State DOTs experiences, the DRB is the preferred
technique. The success rates of DRB are impressive.
Based on the data provided by the Dispute Review Board Foundation, by
2000, 97 percent of construction disputes using DRB were settled without
proceeding to litigation. These
disputes involved 757 projects and $39.5 billion.
More information and cases on ADR can be found in the references (Hinze
2001, Robert 2000 and FHWA 2001).
Module 5
By this time students
have learned the fundamentals of warranty contracting. They are ready to do a hands-on project.
The instructor may assign a semester project and require students to
develop a warranty contracting specification addressing both technical and
commercial aspects for a particular project.
This could be an individual project or group project.
It is also a good idea at this time to invite construction professionals
to the classroom and give advises to the students.
This can be done through guest lectures.
When the project is finished, students are required to submit the
specifications and give presentations in the class.
This gives the instructor a chance to critique the students’ work and
students to learn from each other.
Conclusions
The traditional
contracting approach (Design-Bid-Build) requires a high degree of management and
control. It involves design by the
owner or its consultant, competitive bids for construction, and a contract
between the owner and the lowest bidder. This
approach is favored by the owners because it provides the ability to control
cost and meets well-established legal and contractual precedents.
Its disadvantages include the need for high involvement by the owner,
general adversary relationships with the contractor, and high overall project
time from the planning phase through construction completion.
The last factor is particularly critical in situations where completion
time is more important than project cost.
In recent years
innovative project delivery methods, as discussed above, have been developed to
address the issues such as quality, schedule, responsibility, and financing
method. These methods have been
implemented both in the private sector and in the public projects with good
results. Because of the benefits
that these methods can provide their utilization has increased dramatically in
the construction industry. In order
to reflect this trend in the industry, construction programs shall incorporate
innovative project delivery methods into the curriculum.
One of the methods
has been singled out is the warranty contracting method. This method has been utilized in the highway construction
industry for many years both in the United States and Overseas.
A warranty contracting course curriculum is developed with five modules.
The focus of the curriculum is the study of warranty contracting issues
through a combination of in-class lectures, case-study analyses, the development
of warranty contracting specifications, and student presentations.
Based on the available time and need of each program, the instructor may
decide to cover some of the modules or all of the modules in the classroom.
This curriculum can also be integrated with existing construction
management courses such as construction contracting course or project management
course depending on the circumstance of each program.
References
AASHTO
(1999). Primer
on Contracting 2000. American
Association of State Highway and Transportation Officials, Washington D.C.
Anderson, Stuart D.
& Russell, Jeffrey S. (1999, December).
Improved contracting methods for
highway construction projects (Final report).
National Cooperative Highway Research Program10-49, Transportation
Research Board, Washington D.C.
Arditi, David &
Yasamis, F. (1998, September/October). Incentive/disincentive
contracts: perceptions of owners and contractors. Journal
of Construction Engineering and Management, ASCE, pp. 361 to 372.
Badger,
William & Kashiwagi, Dean (1991). Job
order contracting: a new contracting technique for maintenance and repair
construction projects. Cost
Engineering, Vol. 33, No. 3.
Barrie, Donald S.
& Paulson, Boyd C. (1992). Professional
Construction Management (2nd ed.).
McGraw-Hill, Inc., New York.
Campbell,
Bruce & Humphrey, Thomas F. (1988, December).
Methods of cost-effectiveness
analysis for highway projects. National
Cooperative Highway Research Program Synthesis of Highway Practice 142,
Transportation Research Board, Washington D.C.
Chamberlin, William
P. (1995, December). Performance-related specifications for highway construction and
rehabilitation. National
Cooperative Highway Research Program Synthesis of Highway Practice 212,
Transportation Research Board, Washington, D.C.
Chiaverini,
John E. (1997, October). Project
delivery systems: changing at warp speed. Proceedings
of the Construction Congress V, ASCE, pp. 8-13, Minneapolis, Minnesota.
Design-build
(1994). A
new approach. Federal Transit
Administration, U.S. Department of Transportation, Washington D.C.
Dorsey,
Robert W. (1997, March). Project delivery systems for building construction. Associated
General Contractors of America, pp. XI.
FHWA
(1995). Contract
administration core curriculum: participant’s manual and reference guide.
Federal Highway Administration, Washington D.C.
FHWA (2001).
Contract Administration Technology
and Practice in Europe. Federal Highway Administration, Washington D.C.
Gransberg, Douglas D.
& Ellicott, Michael A. (1997, June). Best-Value
Contracting Criteria. Cost Engineering,
Vol. 39, No. 6, pp 31-34.
Gransberg, Douglas
D., Dillon, William D., Reynolds, Lee, & Boyd, Jack (1999, May/June).
Quantitative analysis of partnered project performance.
Journal of Construction Engineering and Management, ASCE, Vol. 125,
No. 3.
Gransberg,
Douglas D., Senadheera, Sanjaya, Valerius, Jason, and Rumi, Mustaque A. (1997,
September). Design-build
contracting for highway construction projects in Texas (Final report, No.
7-3916). Texas Tech University,
Lubbock, Texas.
Haltenhoff,
C. Edwin (1998). The CM contracting system – fundamentals and practices.
Prentice-Hall, pp. 450-461.
Hancher, D. E.
(1994). Use
of Warranties in Road Construction. Transportation Research Board, National
Academy Press, Washington D.C.
Herbsman, Zohar J.
& Glagola, Charles R. (1998, September/October).
Lane rental – innovative way to reduce road construction time.
Journal of Construction Engineering
and Management, ASCE, Vol. 124, No. 5, pp. 411-417.
Herbsman, Zohar J.
& Ellis, Ralph (1995). Determination
of contract time for highway construction projects.
National Cooperative Highway Research Program Synthesis of Highway
Practice 215, Transportation Research Board, Washington, D.C.
Hinze Jimmie (2001).
Construction Contracts (2nd
ed.). McGraw-Hill, Inc., New York.
Konchar, Mark &
Sanvido, Victor (1998, November/December).
Comparison of U.S. project delivery systems. Journal of Construction and Management, ASCE, Vol. 124, No. 6, pp.
435.
Kugal, M. T. (1994).
Engineered quality in construction:
partnering and TQM. McGraw-Hill, New York.
Mulvey, Dennis L.
(1997, October). Trends in project
delivery – a contractor’s assessment. Proceedings
of the Construction Congress V, ASCE, pp. 627-633, Minneapolis, Minnesota.
Reseigh,
Christopher (1997, October). Price
and schedule bidding. Proceedings of the Construction Congress V, ASCE, pp. 622-626,
Minneapolis, Minnesota.
Robert,
J. S. and Robert, A. R. (2000). A New Look at Dispute Review Boards. ADR Currents, Vol. 5, No. 4.
Rubin, Robert A.
& Wordes, Dana (1997, October). Changing
project delivery systems: who’s at risk.
Proceedings of the Construction
Congress V, ASCE, pp. 672-683, Minneapolis, Minnesota.
Scott, Sidney (1999).
Guidebook to highway contracting
for innovation (Report No. 428). National
Cooperative Highway Research Program, Transportation Research Board, Washington,
D.C.