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Delays
in Construction: A Brief Study of the Florida Construction Industry
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Delays
on construction projects are a universal phenomenon.
They are almost always accompanied by cost and time overruns.
Construction project delays often results in adversarial
relationships between construction stakeholders (client, contractor,
consultant etc.), distrust, litigation, arbitration, cash-flow problems,
and a general feeling of apprehension towards each other.
The objective of this paper is to identify the major causes of delays in
building construction in the Florida construction industry.
The primary aim is to identify the perceptions of the different
parties regarding causes of delays, the allocation of responsibilities
and the types of delays. Literature review and a questionnaire survey targeted
at contractors in the State of Florida
have been used as the tools to carry out this study. The results have
been analyzed to rank the delay causes and further classify the types of
delays. Based on the analysis of the ranking and intensity of a delay
cause, this paper suggests possible improvements that could be made in
order to reduce the delays in the construction industry. Key
Words: Construction
Delays, Claims, Delay Responsibility |
Introduction
The
Construction industry is large, volatile, and requires tremendous capital
outlays. A unique element of risk in the industry is the manner in which
disputes and claims are woven through the fiber of the construction process.
Delay
is generally acknowledged as the most common, costly, complex and risky problem
encountered in construction projects.
Because of the overriding
importance of time for both the owner (in terms of performance) and the
contractor (in terms of money), it is the source of frequent disputes and claims
leading to lawsuits. To control
this situation, a contract is formulated to identify potential delay situations
in advance and to define and fix obligations to preclude such controversies.
A substantial number of General Conditions clauses address this
subject in one way or another.
Delays
occur in every construction project and the magnitude of these delays varies
considerably from project to project. Some
projects are only a few days behind the schedule; some are delayed over a year.
So it is essential to define the actual causes of delay in order to
minimize and avoid the delays in any construction project.
There
is a wide range of views for the causes of time delays for engineering and
construction projects. Some are attributable to a single party, others can be
ascribed to several quarters and many relate more to systemic faults or
deficiencies rather than to a group or groups. The successful execution of
construction projects and keeping them within estimated cost and prescribed
schedules depend on a methodology that requires sound engineering judgment (D.E.
Hancher and I.E. Rowings, 1981).
Delays
do not always result from a single catastrophic event.
They frequently develop slowly during the course of work. Minor delays are generally overlooked until their cumulative
effect becomes financially apparent. By
the time a contractor recognizes that there is a problem, many different parties
and natural forces would have contributed to the situation.
Failure to comply with the notice requirements can contribute to the
situation, which may or may not defeat the claim. To avoid acceleration claims
from contractors in delay situations, it is best to:
![]() | Issue
formal (change order) schedule extensions in a timely manner when justified. |
![]() | Avoid
ordering early or inappropriate completion. |
![]() | Respond
in a timely manner to any Notice of Claim from the contractor. |
Literature Review
Many
studies were carried to assess the causes of delays in construction projects.
Ogunlana et al. (1996) studied the
delays in building projects in Thailand, as an example of developing economies.
They concluded that the problems of the construction industry in
developing economies could be nested in three layers: (1) problem of shortages
or inadequacies in industry infrastructure, mainly supply of resources; (2)
problems caused by clients and consultants; and (3) problems caused by
incompetence of contractors.
Kumaraswamy
et al. (1998) surveyed the causes of
construction delays in Hong Kong as seen by clients, contractors and
consultants, and examined the factors affecting productivity.
The survey revealed differences in perceptions of the relative
significance of factors between the three groups, indicative of their
experiences, possible prejudices and lack of effective communication. Mansfield et
al. (1994) studied the causes of delay and cost overrun in construction
projects in Nigeria. The results
showed that the most important factors are financing and payment for completed
works, poor contract management, changes in site conditions, shortage of
material, and improper planning.
Assaf
et al. (1995) studied the causes of
delay in large building construction projects in Saudi Arabia.
The most important causes of delay included approval of shop drawings,
delays in payments to contractors and the resulting cash-flow problems during
construction, design changes, conflicts in work schedules of subcontractors,
slow decision making and executive bureaucracy in the owners' organizations,
design errors, labor shortage and inadequate labor skills. Mezher et
al. (1998) conducted a survey of the causes of delays in the construction
industry in Lebanon from the viewpoint of owners, contractors and
architectural/engineering firms. It
was found that owners had more concerns with regard to financial issues,
contractors regarded contractual relationships the most important, while
consultants considered project management issues to be the most important causes
of delays.
Battaineh
(1999) evaluated the progress reports of 164 building and 28 highway projects
constructed during the period 1996¯1999 in Jordan.
The results indicate that delays are extensive: the average ratio of
actual completion time to the planned contract duration is 160.5% for road
projects and 120.3% for building projects.
Al-Momani
(2000) conducted a quantitative analysis of construction delays by examining the
records of 130 public building projects constructed in Jordan during the period
of 1990¯1997. The
researcher presented regression models of the relationship between actual and
planned project duration for different types of building facilities.
The analysis also included the reported frequencies of time extensions
for the different causes of delays. The
researcher concluded that the main causes of delay in construction projects
relate to designers, user changes, weather, site conditions, late deliveries,
economic conditions, and increase in quantities.
Jonathan
J. Shi (2001) presented a paper on method for computing activity delays and
assessing their contributions to project delay. The method consisted of a set of equations, which
could be easily coded into a computer program that would allow speedy
access to project delay information and activity contributions.
Sabah Alkass,
Mark Mazerolle, Frank Harris (1996) presented a paper which discusses different
delay analysis techniques that are currently used by practitioners in the
construction industry. It also
discusses a proposed new delay analysis technique called the Isolated Delay Type
(IDT). These techniques were tested against a case example and their strengths
and weaknesses highlighted.
A
detailed study by the New South Wales (NSW), Australia Royal Commission into
Productivity in the Building Industry (1992) of 20 commercial high-rise
buildings with a total design and construct value of over $2.0 billion found 22
specific causes of time overrun. Weather,
industrial disputation, client scope changes and variations, and consultant
problems were some of the ones occurring with the highest frequency.
There
has been a considerable and continued interest on the effects of construction
delays. The information available
is diverse and widespread. Despite the necessity for such research, little work
has been described in the literature concerning public projects. The previously
proposed factors contributing to construction delay were frequently observed in
public projects. The actual
frequency and magnitude of these factors is not known, which has proven to be a
serious and very expensive problem for the construction industry.
Objective
and Scope
The
main objective of this study is to identify the major causes of delays in
construction projects in the Florida Construction Industry through a survey. The primary aim is to identify the perceptions of the
different parties regarding causes of delays, the allocation of responsibilities
and the types of delays. The scope of this research project is limited to
building projects in the Florida region only.
The data for this study has been gathered through detailed literature
review and a questionnaire survey.
Methodology
The
preliminary data for this research was collected through a literature review and
the use of a questionnaire survey targeted at contractors in the State of
Florida. The literature review was conducted through books, conference
proceedings, the Internet, and leading construction management and engineering
journals. In this step, all the
causes for delays that may be encountered in a construction project were
identified. The causes of delays
are then classified into six broad categories (acts of God, design-related,
construction-related, financial/economic, management/ administrative,
code-related) depending on their nature and mode of occurrence. The data
collected though questionnaire surveys are analyzed and recommendations are made
to mitigate the delays.
Analysis
of Results
The
survey was carried out over the period from October 2001 to March 2002, and the
response rate is shown in Table 1:
Table
1
Response
Rate
Questionnaire
Sent |
Regular
Mail |
Via
Internet |
Total |
No.
of Participant |
200 |
180 |
380 |
No.
of Companies Responded |
23 |
12 |
35 |
Response
Rate |
11.5% |
6.67% |
9.21% |
Identification
of the Key Delays
The
key causes of delays are analyzed based on the questionnaire survey. Depending
on their chance of occurrence, the key delays are ranked from the highest to the
lowest level in each of 6 categories as shown in Figures 1 through 5. It is
important to note that the first category Acts of God has no further
ranking of key delays and has therefore not been shown in the figures.
|
Figure
1:
Ranking of Design Related Key Delays |
|
Figure
2:
Ranking of Construction Related Key Delays |
|
Figure
3:
Ranking of Financial/Economic Key Delays |
|
Figure
4:
Ranking of Management/Administrative Key Delays |
|
Figure
5: Ranking of Code Related Key Delays |
Identification
of Responsibility and the Type of Delay
The
identification of responsibilities as well as types of delays, as found from the
questionnaire survey, is shown in Tables 2 through 7. Responsibility was rated
among the parties that may be involved on a construction project starting from
the Owner, Contractor, Consultant, and Government to Shared (Owner-Contractor,
Owner-Consultant, etc). The types
of delays are classified as:
![]() | Non-excusable:
the construction company gets no time or money. |
![]() | Excusable
Non-Compensable: the construction company gets time, but no money. |
![]() | Excusable
Compensable: the construction company gets both time and money. |
![]() | Concurrent:
the construction company may or may not get either time or money. |
Table
2
Responsibility
and Type of Delay – Acts of God
Acts
of God |
Responsibility |
Type
of Delay |
Flood
|
Owner |
Excusable
Compensable |
Hurricane |
Owner |
Excusable
Compensable |
Fire |
Shared |
Excusable
Compensable |
Wind
Damage |
Owner |
Excusable
Compensable |
Table 3
Responsibility
and Type of Delay – Design Related
Design-Related |
Responsibility |
Type
of Delay |
Design
Development |
Consultant |
Excusable
Compensable |
Change
Order |
Owner |
Excusable
Compensable |
Decision
during development stage |
Owner |
Excusable
Compensable |
Changes in
Drawings |
Owner |
Excusable
Compensable |
Changes in
Specifications |
Owner |
Excusable
Compensable |
Shop
Drawings Approval |
Consultant |
Excusable
Compensable |
Incomplete
Documents |
Consultant |
Excusable
Compensable |
Table 4
Responsibility
and Type of Delay – Construction Related
Construction
Related |
Responsibility
|
Type
of Delay
|
Inspections |
Contractor |
Non-Excusable |
Subsurface
Soil Conditions
|
Shared |
Excusable
Compensable |
Material/Fabrication
Delays |
Contractor |
Non-Excusable |
Material
Procurement |
Contractor |
Non-Excusable |
Lack
of Qualified Craftsmen |
Contractor |
Non-Excusable |
Poor
Subcontractor Performance |
Contractor |
Non-Excusable |
Defective
Work |
Contractor |
Non-Excusable |
Different
Site Conditions |
Shared |
Excusable
Compensable |
Labor
Injuries |
Contractor |
Non-Excusable |
Damage
to Structure |
Contractor |
Non-Excusable |
Construction
Mistakes |
Contractor |
Non-Excusable |
Poor
Supervision |
Contractor |
Non-Excusable |
Equipment
Availability |
Contractor |
Non-Excusable |
Responsibility
and Type of Delay – Financial/Economical
Financial/Economical |
Responsibility |
Type
of Delay |
Financial
Process |
Owner |
Excusable
Compensable |
Financial
Difficulties |
Owner |
Excusable
Compensable |
Delayed
Payments |
Owner |
Excusable
Compensable |
Economic
Problems |
Owner |
Excusable
Compensable |
Table 6
Responsibility
and Type of Delay – Management and Administrative
Management
and Administrative |
Responsibility |
Type
of Delay |
Labor
Dispute and Strike |
Contractor |
Excusable
Non-Compensable |
Inadequate
Planning |
Contractor |
Non-Excusable |
Inadequate
Scheduling |
Contractor |
Non-Excusable |
Contract
Modifications |
Owner |
Excusable
Compensable |
Underestimation
of Productivity |
Contractor |
Non-Excusable |
Staffing
Problems |
Contractor |
Non-Excusable |
Lack
of coordination On-site
|
Contractor |
Non-Excusable |
Scheduling
Mismanagement |
Contractor |
Non-Excusable |
Transportation
Delays |
Contractor |
Excusable
Non-Compensable |
Suspensions |
Shared |
Excusable
Non-Compensable |
Inadequate
Review |
Shared |
Non-Excusable |
Lack
of High-Technology |
Shared |
Non-Excusable |
Poor
Managerial Skills |
Contractor |
Non-Excusable |
Table
7
Responsibility
and Type of Delay – Code Related
Code Related |
Responsibility |
Type
of Delay
|
Building
Permits Approval Process
|
Government |
Excusable
Non-Compensable |
Changes
in Laws and Regulations |
Government |
Excusable
Compensable |
Safety
Rules |
Contractor |
Non-Excusable |
OSHA
Regulations |
Contractor |
Non-Excusable |
Florida
Building Code |
Government |
Excusable
Compensable |
Building
Regulations in Coastal Regions |
Government |
Excusable
Compensable |
Coastal
Construction Control Line Permit |
Government |
Excusable
Compensable |
Florida
Administrative Code |
Government |
Excusable
Compensable |
National
Flood Insurance Program |
Government |
Excusable
Compensable |
Figures
1 through 6 and the Tables 2 through 7 are briefly explained below. Figure 7 is
a model for the flow charts used in Figures 8 through 13.
|
Figure
7:
Basic Structure of the Flow Diagram as it Relates to Delays |
Acts
of God:
There
is no key delay in this category. From the results of survey, the most likely act to happen is
a hurricane with a 44.8% (2.24) chance of occurrence, which is less than 50% to
be considered as a key delay. In
the event a delay occurs due to Acts of God, the responsibility is borne by the
Owner and the type of delay is an excusable compensable. Figure 8 classifies the
delay based on the cause of delay. This is a result of analysis from Figure 1
and Table 2.
|
Figure
8:
Flow Diagram for Delays related to Acts of God |
Design
Related:
This
is one of the most critical categories among the six because all of the causes
were identified as key delays, which means that a delay is most likely to happen
due to a design related problem. In fact there is a 76.2% chance (3.81) that a delay occurs
due to a change order. According to
the survey, design-related delays are considered as excusable compensable
delays. Figure 9 classifies the type and responsibility of design related
delays. This is a result of analysis from Figure 2 and Table 3.
|
Figure
9:
Flow Diagram for Design Related Delays |
Construction
Related:
Basically
in the construction stage, the contractor will always have the responsibility
and the construction company will get no time or money if a delay occurs. However, if a delay occurs because of subsurface soil conditions or different
site conditions, the responsibility would be shared between the contractor
and the owner and the type of delay in this situation would be considered
excusable compensable. Delays due
to lack of inspections with 68% (3.40) are the most common in this stage. Figure10
classifies the type and responsibility of construction related delay. This is a
result of analysis from Figure 3 and Table 4.
|
Figure
10:
Flow Diagram for Construction Related Delays |
Financial/Economic:
Delayed
payments (2.70) were selected as the only Key Delay.
According to the results, it seems that delays rarely occur because of
Financial/Economic reasons. The
owner of the project will always have the responsibility, which means that the
delay will be excusable compensable. Figure 11 classifies the type and
responsibility of Financial/Economic related delay. This is a result of analysis
from Figure 4 and Table 5.
|
Figure
11:
Flow Diagram for Financial/ Economical Related Delays |
Management/Administrative:
Similar
to the above category (Financial/Economic), this also has just one key delay;
Contract Modifications (2.91). However
there are two parties involved (Owner and contractor) that have to bear the
responsibility depending on the cause of the delay and the type of delay is also
dependent on what caused the delay. Figure 12 classifies the type and
responsibility of Management/Administrative related delay. This is a result of
analysis from Figure 5 and Table 6.
|
Figure
12:
Flow Diagram for Management/ Administrative Related Delays |
Code
Related:
This
is the category that influences the most in delays, especially on projects built
on coastal areas. Very often
(77.7%), the government is responsible for it and in this case they are
considered excusable compensable delays. However,
there is a 22.3% chance that the contractor will be responsible for it in which
the delays are Non-Compensable. Figure 13 classifies the type and responsibility
of Code related delay. This is a result of analysis from figure 6 and Table 7.
|
Figure
13:
Flow Diagram for Code Related Delays |
Conclusions
and Recommendations
Based on the results of the
questionnaire survey and information gathered from the literature review, the
following conclusions can be drawn.
Code-related
delay is ranked as the most critical category followed by design-related delays,
construction-related delays, and so on, as shown below:
In general, the ten (10) most
critical causes (across the six sub-headings given above) of delays are:
1.
Building Permits Approval (3.83) |
6.
Changes in Specifications (3.37) |
2.
Change order (3.81) |
7.
Decision During Development Stage (3.35) |
3.
Changes in Drawings (3.76) |
8.
Shop Drawings Approval (3.23) |
4.
Incomplete Documents (3.63) |
9.
Design Development (3.19) |
5.
Inspections (3.40) |
10.Changes
Laws - Regulations (3.04) |
Based
on the overall results, we can conclude that the following is the ranking of
responsibilities of the contractual parties from the most responsible (1) to the
least (5):
It
can be said that the most common type of delay is Excusable Compensable at 48%,
followed by Non-Excusable delays with 44% and 8% for Excusable Non-Compensable
Delays.
In
most of the cases, it is found that when the contractor has the responsibility,
the type of delay respectively is Non-Excusable; when the responsibility is the
owner’s or the consultant’s it is an Excusable Compensable Delay; and when
the government is responsible, the delay is considered as Excusable Compensable.
The
consultants play a very important roll in design-related delays because they are
in charge of the design process in conjunction with the owner of the project. On
the other hand, the government plays the most important role in code-related
delays. The contractor has the
major responsibility for delays in construction-related delays.
Delays
due to financial/economic causes as well as management/administrative causes
share an intermediate position of importance, just presenting one key delay –
Delayed Payments. These categories do not have the same negative impact on
project completion times as other factors considered in this study such as code,
design and construction related issues.
Based
on the findings of this study, the authors would like to recommend that the
Buildings Permit Approval Process be streamlined as much as possible and changes
in Laws and Regulations be made keeping in mind the negative impact it causes in
terms of construction project cost and time.
Design related issues such as changes in drawings, incomplete and faulty
specifications and change orders have a very damaging effect on project
completion times and invariably lead to cost escalations as well.
These are issues that can be controlled with proper design process
management and timely decision-making. It
is a well know fact that decisions made early in the life of a project have the
most profound effect on the project’s objectives of delivering a safe, quality
project within the time and budget allocated.
Acknowledgement
The
authors would like to thank the Florida Department of Community Affairs
for supporting this study through a research grant.
The authors also acknowledge and thank all the respondents to the
questionnaire survey.
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